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The following general conditions of sale (hereafter referred to as the "General Conditions") apply to any purchase made by an internet user / natural person or legal entity (hereinafter referred to as the "BUYER") on the website www.travers-shop.com (hereinafter referred to as the "SITE") from MR. CHRISTOPHE BIANI (MAISON DE LA PRESSE), registered in the Sedan Trade and Companies Register under number 514 028 844, with its registered office at 24 AV DE TOULON, 08350 DONCHERY, France - Ardennes
Tel: +33 9 62 09 91 96
Email: contact@travers-shop.com (hereinafter referred to as the "SELLER").
IMPORTANT
Any order placed on the SITE necessarily implies the BUYER's unconditional acceptance of these general conditions of sale.
Article 1. Definitions
The terms used hereafter have, in these General Conditions, the following meaning:
• "BUYER": refers to the VENDOR's co-contracting party, who guarantees to have the status of a consumer as defined by French law and jurisprudence.
• "DELIVERY": refers to the first presentation of the PRODUCTS ordered by the BUYER at the delivery address indicated during the order.
• "PRODUCTS": refers to all the products available on the SITE.
• "TERRITORY": refers to Metropolitan FRANCE (excluding DOM/TOM).
Article 2. Purpose
These General Conditions govern the sale by the SELLER to its BUYERS of the PRODUCTS. They prevail over any other conditions, particularly those of the buyer, which could be opposed to them, except with the written agreement of the SELLER. No specific provision or derogation from the General Conditions shall apply in the absence of the SELLER's written agreement.
The fact of not invoking, at a given time, one of the provisions of the General Conditions, can never be interpreted, by the BUYER, as waiving the right to invoke it later.
The General Conditions may be freely modified by the SELLER, without notice or compensation. They will simply be notified to the BUYER by any means.
They will then apply to any product order that has been placed by the BUYER after this notification, the BUYER being deemed, by placing his order, to have had perfect knowledge of the new conditions and to have accepted them.
Article 3. Acceptance of the general conditions
The BUYER agrees to read these General Conditions carefully and accept them before proceeding to the payment of an order of PRODUCTS placed on the SITE.
These General Conditions are referenced at the bottom of each page of the SITE via a link and should be consulted before placing the order. The BUYER is invited to carefully read, download, print the General Conditions and to keep a copy.
The SELLER advises the BUYER to read the General Conditions for each new order, the latest version of said Conditions applying to any new order of PRODUCTS.
By clicking on the first button to place the order and then on the second to confirm said order, the BUYER acknowledges having read, understood and accepted the General Conditions without limitation or condition.
Article 4. Purchase of products on the site
The BUYER will be invited to provide information to identify himself by filling out the form available on the SITE. The sign (*) indicates the mandatory fields that must be filled in for the BUYER's order to be processed by the SELLER.
The BUYER can check on the SITE the status of his order. Delivery tracking can, if necessary, be done using online tracking tools of certain carriers. The BUYER can also contact the SELLER's sales department at any time by email, at the address contact@travers-shop.com, to obtain information on the status of his order.
The information the BUYER provides to the SELLER during an order must be complete, accurate, and up to date. The SELLER reserves the right to ask the BUYER to confirm, by any appropriate means, his identity, his eligibility, and the information transmitted.
Article 5. Orders
Article 5.1. Product characteristics
The SELLER strives to present as clearly as possible the main characteristics of the PRODUCTS (on the information sheets available on the SITE) and the compulsory information that the BUYER must receive under applicable law (in these General Conditions).
The BUYER commits to read carefully this information before placing an order on the SITE.
The SELLER reserves the right to modify the selection of PRODUCTS available on the SITE, especially based on its suppliers' constraints.
Unless expressly stated otherwise on the SITE, all PRODUCTS sold by the SELLER are refurbished standard exchange / new standard exchange / refurbished supplies / new supplies / supplies as is without warranty and comply with European legislation in force and standards applicable in France.
Article 5.2. Order Procedure
PRODUCTS orders are directly placed on the SITE. To place an order, the BUYER must follow the steps described below (please note, however, that depending on the BUYER's start page, the steps may slightly differ).
5.2.1. Selection of PRODUCTS and purchase options
The BUYER must select the PRODUCT(s) of his choice by clicking on the PRODUCT(s) concerned and choosing the desired characteristics and quantities. Once the PRODUCT is selected, the PRODUCT is placed in the BUYER's basket. The latter can then add as many PRODUCTS as he wishes to his basket.
5.2.2. Orders
Once the PRODUCTS selected and placed in his basket, the BUYER must click on the basket and check that the contents of his order is correct.
If the BUYER has not done it yet, he will then be invited to identify himself or to register.
Once the BUYER has validated the contents of the basket and that he will be identified / registered, an online form filled automatically and summarizing the price, applicable taxes and, if applicable, delivery fees, will be displayed to his attention.
The BUYER is invited to check the content of his order (including the quantity, characteristics and references of the ordered PRODUCTS, the billing address, the payment method and the price) before validating its content.
The BUYER can then proceed to the payment of the PRODUCTS by following the instructions on the SITE and provide all necessary information for billing and DELIVERY of the PRODUCTS.
For PRODUCTS for which options are available, these specific references appear when the right options have been selected.
Orders placed must include all necessary information for the proper processing of the order.
The BUYER must also select the chosen delivery method.
5.2.3. Acknowledgement of receipt
Once all the steps described above are completed, a page appears on the SITE to acknowledge receipt of the BUYER's order.
A copy of the acknowledgment of receipt of the order is automatically sent to the BUYER by email, provided that the email address provided through the registration form is correct.
The SELLER does not send an order confirmation by post or fax.
5.2.4. Invoicing
During the order process, the BUYER must enter the necessary information for billing (the sign (*) will indicate the mandatory fields that must be filled in for the BUYER's order to be processed by the SELLER).
The BUYER must clearly specify all information related to DELIVERY, in particular the exact DELIVERY address, as well as any access code to the DELIVERY address.
The BUYER must then specify the chosen means of payment.
Neither the online order form that the BUYER establishes online, nor the acknowledgment of receipt of the order that the SELLER sends to the BUYER by email constitute an invoice. Whatever the order or payment method used,
The BUYER will receive the original of the invoice upon DELIVERY of the PRODUCTS, inside the package.
NB: in case of ordering a PRODUCT in standard exchange, the BUYER is required to return his defective system within 8 days to the SELLER's address. Otherwise, the difference between the price of a standard exchange and that of a supply will be invoiced. The same applies if the system returned by the BUYER is not repairable.
5.3. Order Date
The order date is the date on which the SELLER acknowledges online receipt of the order. The deadlines indicated on the SITE only start running from this date.
5.4. Prices
For all PRODUCTS, the BUYER will find on the SITE prices displayed in euros all taxes included, as well as the applicable delivery costs (depending on the weight of the package, excluding packaging, the DELIVERY address and the carrier or method chosen transport). Prices include value added tax (VAT), which appears detailed on the final invoice, at the rate in effect on the order date. Any change in the applicable rate will impact the price of the invoice, all taxes included, from the date the new rate comes into effect.
The applicable VAT rate is expressed as a percentage of the value of the PRODUCT sold.
5.5. Availability of PRODUCTS
Depending on the PRODUCT concerned, the SELLER applies a "just in time" inventory management.
Therefore, depending on the case, the availability of PRODUCTS depends on the SELLER's stocks.
The SELLER undertakes to fulfill orders received provided that the PRODUCTS are available.
The unavailability of a PRODUCT is normally indicated on the page of the PRODUCT concerned.
BUYERS can also be informed of a PRODUCT's restocking by the SELLER.
In any case, if the unavailability was not indicated at the time of the order, the SELLER undertakes to inform the BUYER without delay if the PRODUCT is unavailable.
The SELLER can, at the BUYER's request: Either propose to ship all the PRODUCTS at the same time as soon as the out-of-stock PRODUCTS will be available again, Either proceed with a partial shipment of the available PRODUCTS at first, then the shipment of the rest of the order when the other PRODUCTS will be available, subject to clear information concerning the additional transport costs that may be incurred, Or propose an alternative PRODUCT of quality and equivalent price, accepted by the BUYER.
If the BUYER decides to cancel his order of unavailable PRODUCTS, he will obtain the refund of all sums paid for the unavailable PRODUCTS at the latest within thirty (30) days of the payment.
Article 6. Payment
6.1. Means of payment
The BUYER can pay his PRODUCTS online on the SITE following the means offered by the SELLER.
The BUYER guarantees to the SELLER that he holds all the necessary authorizations to use the chosen means of payment.
The SELLER will take all necessary measures to guarantee the security and confidentiality of data transmitted online as part of the online payment on the SITE.
It is at this title specified that all payment information provided on the SITE is transmitted to the bank of the SITE and are not processed on the SITE.
6.2. Payment Date
In case of a single payment by credit card, the BUYER's account will be debited as soon as the PRODUCTS order is placed on the SITE.
In case of partial DELIVERY, the total amount will be debited from the BUYER's account at earliest when the first package will be shipped. If the BUYER decides to cancel his order of unavailable PRODUCTS, the refund will be made in accordance with the last paragraph of article 5.5 of these General Conditions.
An invoice is drawn up for each order.
Payment terms may be accepted by the SELLER subject to the agreement of its credit insurance organization and its administrative and financial direction.
Any sum not paid at the due date will automatically result, without prejudice to any damages and interest, in the payment by the buyer of penalty fees calculated at the legal interest rate in force and is increased by the flat-rate indemnity for recovery costs of a minimum amount of forty (40) euros, the amount of this indemnity being able to be readjusted to take into account the amount of the recovery costs actually incurred, if applicable.
6.3. Delay or refusal of payment
If the bank refuses to debit a card or other means of payment, the BUYER must contact the SELLER's Customer Service to pay the order by any other valid means of payment.
In the hypothesis that, for whatever reason, opposition, refusal or otherwise, the transmission of the flow of money owed by the BUYER would prove impossible, the order will be cancelled and the sale automatically terminated.
Article 7. Proof and Archiving
Any contract concluded with the BUYER corresponding to an order of an amount greater than 120 euros TTC will be archived by the SELLER for a period of ten (10) years in accordance with article L. 134-2 of the consumer code.
The SELLER agrees to archive this information to ensure a follow-up of transactions and to produce a copy of the contract at the request of the BUYER.
In case of dispute, the SELLER will have the possibility to prove that its electronic tracking system is reliable and that it guarantees the integrity of the transaction.
Article 8. Transfer of ownership
The SELLER remains the owner of the delivered PRODUCTS until their complete payment by the BUYER.
The provisions above do not prevent the transfer to the BUYER, at the time of receipt by him, or by a third party designated by him other than the carrier, of the risks of loss or damage of the PRODUCTS subject to the retention of title, as well as the damage they could cause.
Article 9. Delivery
The products ordered by the BUYER are either delivered by carrier to the BUYER or subject to removal by the latter at the SELLER's address.
The removal must be expressly specified during the order.
It is carried out by the BUYER within three (3) days from the notification of availability addressed to him in writing, failing which storage fees are charged to him.
Indicative delivery times for the ordered products are indicated on the order confirmation.
These delivery times are not contractual but given for informational and indicative purposes only, as they depend, in particular, on the quantities ordered, an accepted modification of order, the carrier, the order of arrival of orders, the state of stock as well as other unforeseeable events such as (non-exhaustive list) strike, disruption of any nature, delay in the delivery of raw materials and essential components for the sale of products or services.
Also, overruns of delivery time (or stock shortages) can never give rise to damages, nor to a cancellation of current orders, or to the suspension of the payment of an order, the SELLER not being in any case responsible for the non-respect of the delivery times indicated above, which the BUYER acknowledges and expressly accepts.
An order may be executed in one or more deliveries, which does not authorize the buyer to partially pay for the order or service or to suspend said payment.
Article 10. Packaging
The PRODUCTS will be packaged in accordance with current transport standards, to guarantee maximum protection for the PRODUCTS during DELIVERY.
BUYERS undertake to respect the same standards when they return PRODUCTS under the same conditions.
Article 11. Claims: non-conformity (error in designation or quantity) or apparent defects
11.1. Return deadline
Every delivery will be subject to a delivery slip that the buyer must sign upon receipt of the products.
The signature of this delivery receipt constitutes unconditional acceptance of the merchandise.
It is up to the BUYER to check the products at the time of their delivery and to make any useful reserves with the carrier in accordance with the applicable legal provisions (precise reserves by registered letter, with acknowledgment of receipt within forty-eight (48) hours following receipt), failing which no claim can be validly accepted, even in case of a later claim made directly to the seller.
Any damage to the product made during transport is the sole responsibility of the carrier, the BUYER waiving any recourse against the SELLER in this respect.
Without prejudice to the measures to be taken vis-à-vis the carrier as mentioned above, claims on the non-conformity of the product delivered to the ordered product (cf article 12.1) or on an apparent defect affecting the products must be made compulsorily to the SELLER in writing within forty-eight (48) hours of the receipt of the goods.
Failing to respect this deadline, no return of goods will be accepted by the SELLER and no claim can be taken into consideration except for the warranty against hidden defects which alone may be implemented.
In case of a claim to the SELLER, it is up to the BUYER to provide any justification as to the reality of the non-conformity or apparent defect observed, the latter having to leave to the seller any facility to proceed with a control.
No return can be made by the BUYER without the written and prior agreement of the SELLER, who reserves the right to carry out a preliminary expertise of the products allegedly defective or non-compliant.
No return will be accepted in packaging and container other than the original one.
In case of return of products, a return slip must be drawn up by the BUYER, on which will appear the reason for the return and the order number or service.
In case of non-conformity or apparent defect proven, the return costs are the responsibility of the BUYER.
Any claim made by the BUYER under the conditions and according to the methods described by this article does not suspend the payment of the ordered products.
11.2. Refund deadline
The refund of the products in the cases mentioned above will be made within a period less than or equal to fourteen (14) days after the receipt of the products by MR. CHRISTOPHE BIANI (MAISON DE LA PRESSE).
11.3. Refund methods
The refund will be made in the currency used during the payment, at the choice of the SELLER by credit to the customer's bank account or by bank check addressed to the name of the customer who placed the order and to the billing address. If the payment was made by PayPal, the refund will be made to the PayPal account.
11.4. Contact and postal address for returns:
MR. CHRISTOPHE BIANI (MAISON DE LA PRESSE)
Merchandise Return Service
24 AV DE TOULON, 08350 DONCHERY, France - Ardennes
Article 12. Warranties
12.1. Warranty of conformity
The SELLER is required to deliver a PRODUCT that conforms, that is to say, suitable for the expected use of a similar good and corresponding to the description given on the SITE.
This conformity also implies that the PRODUCT presents the qualities that a buyer can legitimately expect in view of the public declarations made by the SELLER, including in advertisements and on labeling.
In this context, the SELLER is likely to respond to defects of conformity existing at the time of delivery and defects of conformity resulting from packaging, assembly instructions or installation when it has been charged to him by the contract or has been carried out under his responsibility.
The action resulting from the defect of conformity is prescribed by two (2) years from the delivery of the PRODUCT.
In case of a defect of conformity, the BUYER may request the replacement or repair of the PRODUCT, at his choice.
However, if the choice of the BUYER results in a manifestly disproportionate cost compared to the other option available, considering the value of the PRODUCT or the importance of the defect, the SELLER may proceed with a refund, without following the option chosen by the BUYER.
In the event that a replacement or repair is impossible, the SELLER undertakes to return the price of the PRODUCT within 30 days upon receipt of the returned PRODUCT and in exchange for the return of the PRODUCT by the BUYER to the following address 24 AV DE TOULON, 08350 DONCHERY.
It is specified that the present legal warranty of conformity applies independently of the commercial warranty possibly granted on the PRODUCTS.
12.2. Warranty for hidden defects
The SELLER is bound by the warranty for hidden defects of the sold PRODUCT which render it unfit for the use for which it is intended, or which so impair that use that the BUYER would not have purchased it, or would have given a lower price for it, had he known about them.
This warranty allows the BUYER who can prove the existence of a hidden defect to choose between the refund of the price of the PRODUCT if it is returned and the refund of part of its price, if the PRODUCT is not returned.
In the event that a replacement or repair would be impossible, the SELLER undertakes to return the price of the PRODUCT within thirty (30) days upon receipt of the returned PRODUCT and in exchange for the return of the PRODUCT by the BUYER to the following address 24 AV DE TOULON, 08350 DONCHERY.
The action resulting from latent defects must be brought by the BUYER within a period of one (1) year from the discovery of the defect.
Article 13. Policy concerning the return of non-defective products
13.1. Principle of retraction
The CLIENT has in principle the right to return or to give back the PRODUCT to the SELLER or to a person designated by the latter, without undue delay, and at the latest within fourteen (14) days following the communication of his decision to withdraw, unless the SELLER offers to recover the PRODUCT himself.
13.2. Retraction period
The withdrawal period expires fourteen (14) calendar days after the day when the CLIENT, or a third party other than the carrier and designated by the CLIENT, physically takes possession of the PRODUCT.
In the case where the CLIENT would have ordered several PRODUCTS via a single order giving rise to several DELIVERIES (or in the case of an order of a single PRODUCT delivered in several batches), the withdrawal period will expire fourteen (14) calendar days after the day when the CLIENT, or a third party other than the carrier and designated by the CLIENT, physically takes possession of the last PRODUCT delivered.
13.3. Notification of the right of retraction
To exercise his right of withdrawal, the CLIENT must notify his decision to withdraw from this contract by means of an unambiguous statement to: 24 AV DE TOULON, 08350 DONCHERY or contact@travers-shop.com
He can also use the form below:
WITHDRAWAL FORM
For the attention of [*] (*SELLER's Details)
SELLER's telephone number*:
SELLER's fax number*:
SELLER's email address*:
I hereby notify you of my withdrawal from the contract for the sale of the PRODUCT below:
PRODUCT Reference
Invoice No.:
Order No.:
- Ordered on [____________]/received on [________________]
- Payment method used:
- Name of the CLIENT and if applicable of the order recipient:
- CLIENT's address:
- Delivery address:
- CLIENT's signature (except in case of transmission by email)
- Date
To respect the withdrawal period, the CLIENT must send his communication concerning the exercise of the right of withdrawal before the expiry of the withdrawal period.
13.4. Effects of withdrawal
In the event of withdrawal by the CUSTOMER, the SELLER undertakes to reimburse all sums paid with the exception of delivery costs, without undue delay and, in any event, no later than fourteen (14) days from the day the SELLER is informed of the CUSTOMER's desire to withdraw. For faulty electronic cigarettes, shipping costs will be refunded in the form of a voucher on the Seller's website.
The SELLER may defer the refund until receipt of the goods or until the CLIENT has provided evidence of the shipment of the goods, whichever is the earliest.
13.5. Return methods
The CLIENT shall, without undue delay and, in any event, not later than fourteen (14) days after communication of his decision to withdraw from this contract, return the goods to: 24 AV DE TOULON, 08350 DONCHERY.
This deadline is deemed met if the CLIENT returns the good before the expiration of the fourteen (14) day period.
13.6. Return costs
The CLIENT will have to bear the direct costs of returning the good.
13.7. State of the returned good
The PRODUCT must be returned in new condition (except for faulty electronic cigarettes) following the SELLER's instructions and include in particular all the accessories delivered.
The CLIENT's liability is only engaged regarding the depreciation of the good resulting from manipulations other than those necessary to establish the nature, characteristics and the proper functioning of this PRODUCT. In other words, the CLIENT has the possibility to test the PRODUCT but his liability may be engaged if he proceeds to manipulations other than those which are necessary.
13.8. Packaging
The PRODUCTS are packaged in accordance with current transport standards, to guarantee maximum protection for the PRODUCTS during DELIVERY. CLIENTS must respect the same standards when they return PRODUCTS. As such the CLIENT is invited to return the PRODUCT which does not suit him in its original packaging and in good condition, suitable for its re-commercialization.
13.9. Exclusion of the right of withdrawal
The right of withdrawal is excluded in the following cases:
- Supply of goods or services whose price depends on fluctuation in the financial market
- Supply of goods made to the CLIENT's specifications or clearly personalized
- Supply of goods likely to deteriorate or expire rapidly
- Supply of sealed audio or video recordings or sealed software which were unsealed after delivery
- Newspaper, periodical, magazine (except subscription contract)
- Provision of accommodation services other than for residential purpose, goods transport, car rental, catering or services related to leisure activities if the offer provides for a specific date or period of performance
- Supply of goods which are, after delivery, according to their nature, inseparably mixed with other items
- Supply of sealed goods which are not suitable for return for reasons of health protection or hygiene and were unsealed by the CLIENT after DELIVERY
- the supply of alcoholic beverages whose price was agreed at the time of the conclusion of the sales contract, whose delivery can only be made after 30 days and whose actual value depends on fluctuations in the market beyond the control of the SELLER
- Supply of digital content not supplied dematerialized if the execution has begun with the CLIENT's prior express consent, who has also acknowledged that he will thus lose his right of withdrawal
- contracts concluded at a public auction
Article 14. Liability
The SELLER's liability can in no case be engaged in case of non-performance or poor execution of contractual obligations attributable to the BUYER, in particular during the entry of his order.
The SELLER cannot be held responsible, or considered as having failed hereof, for any delay or non-performance, when the cause of the delay or non-performance is related to a force majeure as defined by the jurisprudence of the French courts and Tribunals.
It is also specified that the SELLER does not control websites that are directly or indirectly linked to the SITE.
Consequently, it excludes all liability for the information published there.
The links to third party websites are provided only as a guide and no guarantee is provided as to their content.
Article 15. Personal data
The SELLER collects on the SITE personal data about its Clients, including through cookies.
CLIENTS can deactivate cookies by following the instructions provided by their browser.
The data collected by the SELLER is used to process orders placed on the SITE, manage the BUYER's account, analyze orders and, if the BUYER has chosen this option, to send commercial prospecting letters, newsletters, promotional offers and/or information on special sales, unless the BUYER no longer wishes to receive such communications from the SELLER.
The BUYER's data is kept confidentially by the SELLER in accordance with its declaration made with the CNIL, for the needs of the contract, its execution and in compliance with the law.
BUYERS can at any time unsubscribe by accessing their account or clicking on the hyperlink provided for this purpose at the bottom of each offer received by email.
The data may be communicated, wholly or in part, to the SELLER's service providers intervening in the order process. For commercial purposes, the SELLER may transfer to its commercial partners the names and contact details of its BUYERS, provided that they have given their prior consent when registering on the SITE.
The SELLER will specifically ask BUYERS if they wish their personal data to be disclosed.
BUYERS can change their minds at any time on the SITE or by contacting the SELLER.
The SELLER may also ask its BUYERS if they wish to receive commercial solicitations from its partners.
In accordance with law n°78-17 of January 6, 1978 relating to data processing, files and freedoms, the BUYER has a right of access, rectification, opposition (for legitimate reasons) and deletion of his personal data.
He can exercise this right by sending an email to the address: contact@travers-shop.com or by sending a letter to 24 AV DE TOULON, 08350 DONCHERY.
Article 16. Complaints
Any written complaint from the BUYER must be transmitted to the following address: 24 AV DE TOULON, 08350 DONCHERY.
Article 17. Intellectual property
All visual and sound elements of the SITE, including the underlying technology used, are protected by copyright, trademark law and/or patents.
These elements are the exclusive property of the SELLER.
Any person who publishes a website and wishes to create a direct hyperlink to the SITE must ask the SELLER for authorization in writing.
This authorization of the SELLER will in no case be granted definitively.
This link must be removed at the request of the SELLER.
Hyperlinks to the SITE that use techniques such as framing (framing) or by hyperlinks (in-line linking) are strictly prohibited.
Article 18. Validity of the General Conditions
Any modification of the legislation or regulation in force, or any decision of a competent court invalidating one or more clauses of these General Conditions shall not affect the validity of these General Conditions.
Such modification or decision does not in any way allow BUYERS to disregard these General Conditions.
Article 19. Modification of the General Conditions
These General Conditions apply to all purchases made online on the SITE, as long as the SITE is available online.
The General Conditions are dated precisely and may be modified and updated by the SELLER at any time.
The General Conditions applicable are those in force at the time of the order.
Modifications to the General Conditions will not apply to PRODUCTS already purchased.
Article 20. Competence and applicable law
These General Conditions as well as the relations between the BUYER and the SELLER are governed by French law.
In case of dispute, only the French courts will be competent.
However, prior to any recourse to the arbitral judge or state, negotiation in a spirit of loyalty and good faith will be preferred in order to reach an amicable agreement upon the occurrence of any conflict relating to this contract, including its validity.
The party wishing to implement the negotiation process must inform the other party by registered letter with acknowledgment of receipt, indicating the elements of the conflict.
If at the end of a period of fifteen (15) days, the parties were unable to agree, the dispute will be submitted to the competent jurisdiction designated below.
During the entire negotiation process and until its end, the parties prohibit themselves from exercising any legal action against each other and for the conflict being negotiated.
By exception, the parties are authorized to resort to the jurisdiction of the summary proceedings or to request the issuance of an order on request.
A possible action before the jurisdiction of summary proceedings or the implementation of a procedure on request does not entail on the part of the parties any waiver of the amicable settlement clause, except express contrary will.
These conditions are available in several languages. In case of differences in the text, the original French text will be given priority.